CEO Kris Marszalek has framed the initiative as a transition from ask-and-answer chatbots to systems that actually do the work. Think less typing prompts, more delegating outcomes.
From Chat Assistants to Action Takers
For years, AI tools have largely operated like ultra-smart search bars. Users ask, the system responds. AI.com’s pitch is different: create a personal agent, grant permissions, and let it run errands across the internet.
Need meetings scheduled, invoices chased, flights compared, or research compiled? The agent is designed to navigate apps, move data, and finish multi-step workflows with minimal oversight.
Industry research shows why that matters. Analysts estimate knowledge workers spend up to 41% of their time on repetitive digital administration copying information, updating systems, sending routine communications. Automating even a slice of that could unlock billions in productivity.
A Massive Bet on the AI Economy
The pivot lands as global AI investment is exploding. Private funding into AI startups topped $100 billion in the past year, while enterprise adoption rates have doubled since 2023, according to market trackers. Meanwhile, consumer appetite keeps climbing: surveys show more than 60% of U.S. adults now use some form of AI weekly.
By launching AI.com, Crypto.com is attempting to capture a share of both audiences mainstream users who want convenience and power users who want leverage.
Executives argue that if crypto wallets gave people control over money, AI agents will give them control over time.
Setup in Minutes, Not Months
One of the headline features is accessibility. Users can reportedly spin up an agent in about a minute, no coding required. That frictionless onboarding is crucial; complicated deployments have historically slowed AI adoption.
Early platform previews suggest tiered subscriptions. A free layer introduces core automation, while premium plans unlock heavier workloads, longer memory, and integrations across more services.
If the model works, recurring revenue from AI subscriptions could diversify Crypto.com’s income beyond trading fees a category notoriously tied to volatile market cycles.
Privacy, Trust, and the Fine Print
Of course, giving software the keys to your digital life raises eyebrows. AI.com says agents operate under explicit permissions, with users controlling what systems can be accessed and what actions can be taken.
That safeguard will be critical. Polling indicates over 70% of consumers worry about how AI handles personal data. Without trust, adoption stalls no matter how slick the tech.
Competitive Heat Is On
Crypto.com isn’t alone. Big Tech and a swarm of startups are racing toward similar agent-based ecosystems. The difference here is branding and distribution. AI.com is a simple, memorable gateway, and Crypto.com already counts tens of millions of global users across its financial products.
Converting even a modest percentage of that base into AI subscribers would instantly create one of the largest agent networks on the planet.
Why This Could Change Daily Life
If autonomous agents mature as promised, they could become always-on digital operators booking travel while you sleep, negotiating bills while you work, organizing projects while you commute.
Productivity experts estimate effective delegation software could return 5 to 10 hours per week to the average professional. At scale, that’s not just convenience; it’s economic acceleration.

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